Q1. May I order a sample before an official order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What is the lead time for production?
Samples need 3-5 days, while mass production typically requires 1-2 weeks depending on the order quantity.
Q3. What payment methods are available?
We accept Western Union, TT, LC, DP, DA, OA, and others as per project requirements.
Q4. Can I print my logo on the products?
Yes, we provide full OEM and ODM services to customize the product with your branding.
Q5. What is the warranty period?
We offer a comprehensive 10-year warranty for the whole system.
Q6. How is faulty equipment handled?
Our products are produced under strict quality control (defect rate < 0.1%). During the guarantee period, we send new replacement lights directly.