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Frequently Asked Questions
Q: How about the sample policy?
A: We can offer free samples if we have enough stock. Sample lead time: 1~2 days can be arranged after you confirm.
Q: Can you help with the design?
A: Yes, we have professional designers to help with simple information such as logo and some images.
Q: What is our MOQ (Minimum Order Quantity)?
A: MOQ differs according to different products. If you order more products at one time, we will offer you a more favorable price.
Q: Is there any quality control?
A: Our factory has a professional QC team with a strong sense of responsibility. Every procedure is monitored by specialists to ensure high quality.
Q: What are your payment terms?
A: We support T/T, PayPal, Western Union, and Credit Card. 30% deposit and 70% balance before shipment is standard for larger orders.
Q: How about the Shipping?
A: We ship via express, sea, or air as per customer request. Tracking numbers are provided immediately after dispatch. Shipping costs depend on weight and quantity.