◈ Frequently Asked Questions
What information should we offer to get a quote?
If you have a layout or house plan drawing, please send it to us. Otherwise, please provide the dimension of the floor-to-floor height and the dimensions of the stairwell.
Do you know our local building codes and standards?
We have been in business for more than 8 years and have completed 135 projects across 56 countries, so we are well-versed in various building codes and international standards.
Do your products have specific certifications for my region?
For projects in Australia, we guarantee all glass carries the AS/NZS 2208 mark. For American projects, our products come with CE certification.
Is it difficult to install the materials by ourselves?
All of our products are designed for easy installation with no welding required. We are 100% sure you can handle the installation without any problems.
What if I don't understand the installation process?
We provide a detailed installation manual and drawings. If you still have questions, we can provide comprehensive installation videos to guide you.
Can you provide a one-stop solution for my entire house?
Yes, we are pleased to offer a one-stop solution. Simply send us your house plan, and we will check for any other products we can provide to match your project needs.