Are you a manufacturer or trading company?
We are a professional manufacturer with over 25 years of experience. We maintain a strict control system for every process, from raw material sourcing to final loading. Our production includes toilets, basins, smart mirrors, and bidets.
Can you produce according to custom samples?
Yes, we provide comprehensive OEM & ODM services. We can customize products based on specific requirements, including shapes, logo printing, colors, and specialized packaging.
What are your standard delivery terms?
We primarily operate under EXW and FOB delivery terms to ensure flexibility for our international clients.
How long is the typical delivery lead time?
Generally, it takes 10-15 days if the goods are in stock. For custom or out-of-stock orders, the lead time is usually 15-25 days, depending on the order quantity.
Do you test all products before delivery?
Absolutely. We perform 100% testing before delivery, including pre-production sampling and final inspections to ensure the highest quality standards.
What are your accepted payment terms?
We accept TT and DP. For orders above 2000 USD, we require a 30% deposit in advance, with the 70% balance due before shipment. We support final payment after the goods have been inspected.