Frequently Asked Questions
What is the warranty for your bathroom products?
All of our products come with a 3-year warranty to ensure long-term quality and customer satisfaction.
What is your Minimum Order Quantity (MOQ)?
The MOQ varies depending on the specific model. Please contact us with the model number for detailed requirements.
How long does delivery usually take?
During peak season, delivery takes approximately 35 days for a 40'HQ container. In the low season, it is around 20 days.
Do you provide sample orders?
Yes, we accept sample orders so you can verify the quality and design before placing a bulk order.
Can we arrange a factory visit?
Absolutely. We welcome customers to visit our facilities for face-to-face meetings and to see our production process.
What are your accepted terms of payment?
We generally accept T/T (Telegraphic Transfer) and L/C (Letter of Credit) at sight.