❓ Frequently Asked Questions
Are you a manufactory or trading company?
We are a manufacturer with 25 years of experience and a professional foreign trade team. We strictly control every process from raw materials to loading. Our product range includes toilets, wash basins, bathroom cabinets, and other bathroom essentials.
Can you produce according to samples?
Yes, we provide OEM & ODM services. We can customize products according to your requirements, including shapes, printing logos, colors, and packaging.
What are your terms of delivery?
Our standard delivery terms include EXW and FOB.
How long is your delivery time?
Generally, it is 10-15 days if the goods are in stock. For items not in stock, it typically takes 15-25 days depending on the order quantity.
Do you test all your goods before delivery?
Yes, we perform 100% testing before delivery. We create pre-production samples and conduct a final inspection before shipment to ensure quality.
What are your terms of payment?
We accept TT/DP. For payments under $2000, 100% in advance. For payments over $2000, a 30% deposit is required in advance, with the 70% balance due before shipment. We support final payment after inspection.