Can customers order different colors and models in one order?
Surely yes. Mixed colors and models are acceptable. For a 20GP container we suggest 3-4 models, and for a 40HQ we suggest 5-6 models.
What's your policy for samples?
For small samples, we can offer them for free. For complete doors, we charge based on the actual situation. However, we will refund the sample charge if you place a full order next time.
What are your trade terms and payment terms?
Our trade terms include EXW, FOB, CFR, and CIF. The payment term is a 30% deposit by T/T before mass production, with the balance paid upon receiving the copy of the B/L. L/C at sight is also available.
Do you provide any special services?
After production is finished, we send production photos for customer approval. Once loaded, we provide detailed loading information and pictures for your reference.
Can you manufacture doors according to our drawings?
Yes, we can. Customers should send the drawing for initial checking, followed by a detailed technical discussion. If production is not feasible, we will inform the customer immediately.
What is the warranty period for your products?
We provide a comprehensive warranty ranging from two to five years depending on the specific product model.