❓Frequently Asked Questions
1. Are you a manufacturer or trading company?
We are a professional manufacturer with production bases located in China and Malaysia.
2. Do you have a showroom?
Yes, we maintain a professional showroom area where you can view our full collection of ceramic and porcelain products.
3. Why should we choose your tiles?
We offer high-quality products at unbeatable prices, backed by years of export experience and robust packaging using strong cartons and plywood pallets.
4. What is the typical lead time?
For our regular stock products, we can arrange shipment immediately. General production orders usually take 15 to 20 days.
5. What are the trade and payment terms?
Our standard payment term is T/T (30% deposit, 70% balance before delivery). Our MOQ is typically one container for mixed orders.
6. Which ports do you ship from?
We usually ship through major export ports in the Guangdong region to ensure efficient global delivery.