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Frequently Asked Questions
What are your core advantages?
We focus on shower room solutions globally for over 10 years, providing a wide variety of sanitary products with significant price advantages and strict quality control throughout the production process.
How do you handle shipping and delivery times?
Goods are typically shipped by sea, taking approximately 30 days to arrive. Airline shipping is also available as an optional service for faster delivery.
What is the typical lead time for an order?
Generally, water faucets and plastic goods take 10-15 days, while valves and mass goods require approximately 30-40 days after order confirmation.
Do you offer a warranty for your products?
Yes, we provide a 5-year warranty for brass and stainless steel products, and a 1-year warranty for zinc and plastic goods.
Can I customize the products with my own logo?
Yes, we can apply your logo via laser or carving once the order reaches the required minimum quantity. Please contact us for specific details.
What are your standard payment terms?
Our standard terms are T/T: a 30% deposit before production and the remaining 70% balance before delivery.