Frequently Asked Questions
Can I get a sample?
Yes, we can provide samples and trust you will like them to start our long-term cooperation.
Do you provide a product catalog?
Sure, we can provide a catalog and recommend suitable products for your specific options.
What are your payment terms?
For usual orders, we accept T/T 30% deposit to start and the remaining 70% balance paid before B/L Copy. For small orders, please arrange 100% deposit before shipment.
Can you help with our own brand and packing?
Yes, we have our own factory and support OEM / ODM services. You can send us details, and we will provide the drawings.
What is the typical lead time?
Generally, production starts after receiving the deposit and takes around 21-30 days. If your schedule is urgent, please advise and we will try our best to arrange.
What certifications do your products have?
Our 3D Wall Panels are CE certified, with a B1 fireproof grade and E0 eco-friendly rating to ensure high quality and safety.