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Frequently Asked Questions
Are you a factory or a trading company?
We are a professional factory located in China, specializing in high-quality glass hardware production.
Do you provide samples for testing?
Yes, samples are available upon request to ensure quality standards meet your requirements.
What are the accepted payment methods?
T/T is our standard payment method. For large volume orders, L/C payment is also accepted.
How long does delivery usually take?
Delivery typically takes between 15 to 30 days, depending on the order quantity. For sea freight, it may take about a month to arrive at the destination port.
Can you handle customized product requests?
Yes. If an item is not in our catalogue, you can send us a sample. We can calculate mold costs and customize the product for you.
What is the packaging standard for shipping?
Typically, 1 set is packed into an inner box, and 10 boxes are packed into a master carton for secure transport.