Frequently Asked Questions
1. Are free samples available for the flooring?
Yes, normally free samples are ready within two days after confirming the item. Please note that delivery costs are to be covered by the buyer.
2. What is the Minimum Order Quantity (MOQ)?
Our MOQ is flexible; we accept orders as small as 100sqm or 200sqm. We also maintain stock for certain items to meet small MOQ and fast shipping demands.
3. What is the general lead time for orders?
For a standard 1*20GP (approx. 2500sqm), delivery takes 20-35 days. For smaller quantities (200-300sqm), the lead time is significantly shorter, around 7-15 days.
4. What are the key functional features of this product?
The flooring is designed to be anti-slip, moisture-proof, wear-resistant, and fireproof, making it ideal for various household applications.
5. Which installation methods are supported?
This versatile product supports multiple installation methods including Click-lock, Self-adhesive, Looselay, and Dry Back options.
6. What is the structure of the wear layer?
The product features a high-quality wear layer thickness of 0.3mm to 0.5mm with a UV finish available in Matt, Semi-Matt, or Light styles for enhanced durability.