❓ Frequently Asked Questions
Will I get the same product as the picture?
Yes, all the photos are taken by professional photographers and represent our real products.
Do you handle the painting finish in-house?
Yes, we have our own dust-free painting room. All finishing is done by our own factory and workers to ensure excellent and stable quality, adhering to Environmental Protection Policies.
How do you manage quality control?
With over 10 years of experience, we identify potential issues early. For each process, department managers mark flaws for correction. We have 4 dedicated QC staff members performing final examinations after packing, and we record all production processes.
How do you optimize container loading given high freight costs?
We ensure the container is fully utilized. We can send spare products or coordinate order confirmation to fill any remaining space in the container.
What happens if I receive a broken product?
We will either send a new replacement unit or provide a refund for the damaged items.
What are the standard payment and loading terms?
Our standard terms are T/T (30% deposit, 70% against BL copy). The primary loading port used for shipments is Ningbo.