❓ Frequently Asked Questions
Are you a manufacturing factory?
Yes, we are a leading manufacturer with over 10 years of experience specializing in Railings, Staircases, and Aluminum products. Our products offer competitive pricing and quality guarantees.
Do you have a Minimum Order Quantity (MOQ)?
No, we do not require a strict MOQ. Even a 1-meter railing or a single set of staircases is acceptable for production.
Can I get samples for free?
We can provide a few small pieces as free samples if we have them in stock. You would only need to cover the freight costs.
What is your typical delivery time?
Delivery usually takes 30-35 days for railings and 45-50 days for staircases once drawings are confirmed and the deposit is received. We can accommodate urgent orders if our production schedule allows.
How do you ensure product quality?
We strictly follow the ISO9001:2008 quality control system. Our professional QC team inspects every item, and our packaging staff performs a final inspection before shipment.
What are the available payment terms?
We primarily accept T/T and L/C at sight. For sample orders, we can also accept Western Union, Paypal, Moneygram, and Credit Cards.